Details

General:

Please include an additional 15% of all items to be hand-addressed. This will ensure that you receive a beautiful end product from me. Most stationery stores include extra envelopes for free, but you must ask for them.

I use black, permanent, waterproof ink for all projects unless otherwise stated.

Please note that I will not make any etiquette or grammatical changes to your address/name list. It is your list and in your choice of style, and I will scribe your project as dictated by your address list. Realize that there may be instances when an additional line must be used in order to accommodate a lengthy name or address.

Address/Name List:

Please use the following two-column, typewritten format - 12 points or larger, Arial or Times Roman - for your address list. Please email your list to me as a Word document, or you may print it and mail it to me. Handwritten or typewritten ALL CAPS lists are not accepted.

Example of typewritten address list:

Outer:	Inner:
Mr. and Mrs. Jonathan Doe 12345 Street Name Suite 305 City, State 67890	Mr. & Mrs. Doe Ava & Alden

Helpful Tips:

Mr. and Mrs. Jonathan Doe	Use formal names, not nicknames (not Mr. & Mrs. Jon Doe). Spell out "and". Do not use "&". (exception: inner envelope). Do not abbreviate. If the name is long, it may require an additional line. Title and surname are used on inner envelope. Children's names are written beneath the parent(s) name(s), with the oldest child's name listed first.
12345 Street Name	Spell out "Street", "Road", "Avenue", "Way", "Circle", "Lane", "Crossing" and "Boulevard". Do not abbreviate.
Suite 305	Spell out "Suite", "Apartment", "Unit" or "Room" preceding the number. This is a separate line from the street address. Do not abbreviate.*
City, State 67890	Spell out the entire name of the city and state. Do not abbreviate.

There are many online resources regarding stationery etiquette. Try Crane's Online Wedding Blue Book for addressing envelopes.

For Invitation Fill-Ins:

Fill in variables from top to bottom and left to right.
For example, if your invitation looks like this:

then your list should be formatted like this:

May 1, 2000
2:30 p.m.
1234 Wessynton Boulevard
Mrs. Carol Smith
(123) 456-7890

For Awards or Certificates Fill-Ins:

Fill in variables from top to bottom and left to right. See above example for "Invitation Fill-Ins".

Satisfaction:

I strive for your satisfaction and will address any errors I make at no charge. However, I will charge regular rates for re-addressing if the error is reflected on the address list provided to me.

Booking and Payment Policies:

Please allow a minimum of two weeks (more time for larger projects) to complete your project, excluding shipping time. Rush orders are accepted for an additional fee of $50 and only if I am not already booked during that time frame.

There is a minimum order of $25. For orders totaling $75 or less, the balance must be paid in full at the time of booking.

For orders totaling $75.01 or more, a 50-percent non-refundable deposit must be paid in full at the time of booking, with the remaining balance due before work is released. Work will not be initiated on your order until the full deposit amount is received.

Shipping and handling charges apply to all work mailed out and will be added to your final bill. Please add 7% Florida sales tax to all orders. Certified or cashier's checks and money orders are accepted. Personal checks are also accepted; however, I will not begin work on your project until the check is cleared. Checks and money orders are payable to Expressions by Grace. If you wish to pay by credit or debit card, you may do so through PayPal. All monies invoiced/requested are due upon receipt.

By booking with Expressions by Grace, you acknowledge and agree to the information and policies set forth in Details and Services.

Refund Policy:

All deposits and sales are final. No refunds will be given.

Revised 09/30/09